Terms and Conditions




  1. There are no refunds or exchanges at all. Because of the time sensitive nature of tickets we are sorry that we cannot make any exceptions to this rule.
  2. If the show is postponed your ticket will still be good for the new date. There are no refunds or exchanges.
  3. If the event is canceled we will give you a full in house credit for the price you paid for the tickets if you return them to us within 7 days of the cancellation. An in house credit is good for any ticket you want. If you do not want tickets we have, or for a future event you can ask for a credit on your credit card of the FACE VALUE only. This is because we have done our part and spent money and time to get the up front or hard to get ticket that you ordered. The promoter or artist is responsible for the cancellation not Premium Tickets.
  4. In case of playoff games that do not happen we will give you a complete refund for the ticket price you paid if you return the tickets to us within 7 days. We will credit your credit card for the full amount we charged including shipping and handling if the tickets have not been already sent to you. We can often not ship them till the team placement is set so there will be no shipping and handling charge in case the game is not played.
  5. Premium Tickets cannot replace lost tickets. Ticketmaster and box offices usually will not ever replace tickets. Keep them guarded like they are cash. They are just like CASH. Keep tickets out of direct sunlight or high temperature (like cars in the summer) or the tickets could turn dark and become difficult to read.
  6. You may be purchasing tickets above the face value.
  7. All sales are final.
  8. There are no cancellations, refunds or exchanges.
  9. We are not responsible for cancelled or partial performances, venue, date or time changes; no refunds will be issued.
  10. Premium Tickets is not responsible for changes to the venue or the stage set up; Premium Tickets has no control over special different stage set ups that a performer might make. This includes different stage configurations, mosh pits, runways ETC